Michelle Neufeld

Deputy CCO and BSA Officer, BitGo

Michelle is an experienced risk management leader and trusted advisor in financial services industry with deep experience managing large teams of professionals with exceptional integrity, leadership and demonstrated success in influencing, driving and managing change across a global business.

Michelle has more than 25 years of global banking, securities, and brokerage experience. Before establishing her own company, she was head of Controls for Wells Fargo International, a service unit that comprised of all the business executed outside the US including Corporate and Investment Banking, Commercial Banking and Wealth and Investment management. Upon joining WF, Michelle was Head of Controls for the Financial Institutions Group (FIG), which provides financial services to and builds long-term relationships with banks and non-bank financial institutions globally. In her role, Michelle was responsible for the global first-line-of-defense risk awareness and management across all FIG businesses. She led all first-line activities related to financial crimes (including risk underwriting), regulatory compliance, and operational risk, working closely with other Wells Fargo risk teams, auditors, and regulators.

Prior to WF, she served as executive vice president and Chief Bank Secrecy Act/Anti-Money Laundering (BSA/AML) officer for Banc of California. There she developed and implemented the administration, vision, and strategy of all aspects of the BSA Compliance Program.  Michelle held multiple roles at GE Capital, including global head of Financial Crimes Compliance and chief compliance officer for both the Americas and Global Commercial Real Estate. Before joining GE Capital, Michelle led Bank of America’s AML advisory function in North America. She also served as the AML officer and associate general counsel for the global investment bank at JPMorgan Chase and general counsel and compliance officer at The Reserve Funds.

Earlier in her career, she was a staff attorney in the National Association of Securities Dealers’ Department of Arbitration and Mediation. Michelle actively participates in government, regulatory, law enforcement, and industry trade associations and forums. In addition, she participated in the Financial Action Task Force’s public/private sector consultative initiative. She is a past member of BSA Advisory Group and a past co-chair of the Security Industry and Financial Markets Association’s Financial Crimes Compliance Committee.

Michelle holds a J.D. from New York Law School and a B.A. from the University of Miami.

My Sessions

FinCrime World Forum March 2021 is available on-demand.


Stream our virtual event for free.